Arabian Flames

FAQs

To place an order on Arabian Flames, simply browse our website, select the products you wish to purchase, and add them to your cart. Once you’re ready to checkout, follow the prompts to enter your shipping and payment information. After confirming your order, you will receive an email confirmation with your order details.

To register and create your Member Profile, Please click here.

We accept various forms of payment, including credit cards, debit cards, Apple Pay, Google Pay, and Tabby.

Arabian Flames offers international shipping to select regions. Pricing and delivery time depends on your selected region.

We want you to love what you get from Arabian Flames. If for any reason you’re not happy, just reach out within 14 days of receiving your order, and we’ll arrange a return or exchange. Just make sure the products are unused and in their original packaging.

Yes, Arabian Flames is committed to producing cruelty-free and ethically-sourced products. We do not test our products on animals, and our formulations are created from premium eco-friendly ingredients.

Once your order has been shipped, we will provide you with tracking information via email. You can use this tracking number to monitor the delivery status of your package on our website.

Unfortunately, we are unable to cancel or modify orders once they have been placed. However, you may be entitled to return or exchange the products once you receive them, subject to our Return Policy.

If you are a registered user, log in to your account, and on the left side of your profile, click on Unsubscribe. Follow the instructions that follow.

We try to keep things gentle, it’s always good to check the ingredients for any known allergies or sensitivities. If you have specific concerns, we recommend performing a patch test before using the product extensively.

We respect your privacy. The information you provide will not be given to any third party without your express consent. Please refer to our Privacy Policy for additional information.

At Arabian Flames, we understand how important security is to you. When you order online with us, we use Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely.

If you have not received a confirmation email within 24 hours or dispatch email within three working days after ordering, please check your junk/spam folder and any secondary email addresses you may have used before contacting us.

Arabian Flames products are available exclusively at arabianflames.com.

Please visit the Contact Us section if you have a complaint, or email us at info@arabianflames.com

Arabian Flames are unable to mail out samples on request. Please be advised that samples sizes of our products are not available for sale or general distribution. Samples are only available through online offers and at checkout with purchases.

If you have any other questions or need further assistance, please don’t hesitate to contact our customer service team at info@arabianflames.com. We’re here to help!